At Instrava, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us, including users from the European Union and the United States.
Information We Collect
We may collect personal information that you voluntarily provide, such as your name, company name, job title, email address, phone number, country or region, and inquiry details when you contact us through website forms, email, or other communication channels.
We may also collect non-personal information automatically, including IP address, browser type, device information, pages visited, and usage data, for website analytics and performance optimization.
Legal Basis for Processing (EU – GDPR)
For users located in the European Economic Area (EEA), Instrava processes personal data based on one or more of the following legal grounds:
Your consent when submitting inquiry forms or contacting us
Legitimate business interests, such as responding to inquiries and improving our services
Compliance with applicable legal or regulatory obligations
You may withdraw your consent at any time by contacting us.
How We Use Your Information
We use collected information strictly for legitimate business purposes, including:
Responding to product inquiries and technical requests
Supporting OEM, project-based, and commercial communication
Improving website functionality, content, and user experience
Complying with legal, regulatory, or contractual requirements
Instrava does not sell, rent, or trade personal information to third parties.
Data Sharing and International Transfers
Your information may be processed or stored in locations outside your country or region, including jurisdictions with different data protection laws. When transferring personal data internationally, Instrava takes reasonable measures to ensure appropriate safeguards are in place, in accordance with applicable data protection regulations.
We only share personal data with trusted service providers when necessary to operate our website or conduct business, and only under appropriate confidentiality obligations.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Protection and Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal data is limited to authorized personnel and handled in accordance with internal data protection procedures.
Cookies and Analytics
Our website may use cookies or similar technologies to improve functionality and analyze website traffic. For users in the European Union, cookies that are not strictly necessary may require consent, depending on applicable regulations.
You may manage or disable cookies through your browser settings at any time.
Your Rights (EU & US)
European Union (GDPR)
If you are located in the EEA, you have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
United States (State Privacy Laws)
Depending on your state of residence, you may have rights to:
Know what personal information we collect
Request access or deletion of your personal data
Opt out of certain data processing activities where applicable
To exercise any of these rights, please contact us through our website.
Third-Party Links
Our website may contain links to third-party websites. Instrava is not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Policy Updates
Instrava reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or regulatory obligations. Updates will be posted on this page with immediate effect.
Póngase en contacto con nosotros
If you have any questions about this Privacy Policy or how we handle personal data, please contact us via the contact information provided on our website.